Edward Skokowski

INFORMATION TECHNOLOGY ARCHITECT

OBJECTIVE: A senior management position where I can utilize my 25 years of experience in technology to add measurable value, reduce operating expenses and promote enthusiasm and teamwork.

PROFESSIONAL PROFILE

A proven leader and passionate team player with a track record of successful projects.

Solutions-oriented with a focus on business value justification and return on investment.

Strong organizational skills that include operational metrics and cost benefit analysis.

COMPUTER LANGUAGES & OPERATING SYSTEMS

Perl, PHP, CGI, XML, ASP, VOS, VXML, HTML, C++, SPSS, Oracle, SQL, Visual Basic

Windows, Linux, Unix, Solaris, Dialogic

EMPLOYMENT

1994 - Present AUTOMATED CALL PROCESSING, INC. San Francisco, CA.

Director of Information Technology. Supervise development teams for interactive voice response applications and computer telephone integration solutions. Review all project plans and designs to facilitate progress of time lines and ensure successful achievement of the goals.

▪ Implemented an automated database retrieval process for acquiring CRM data replacing a manual transcription method, which resulted in a 25% cost savings.

▪ Streamlined and automated the system for processing and delivering reports, allowing for a reduction of the operations staff needs by one third.

▪ Utilized open source technologies to create a data routing system in and out of a securely isolated SFTP server eliminating 99.999% of any unauthorized accesses.

▪ Designed and developed an in-house backup system eliminating the need for high cost storage appliances, reducing the cost by nearly $5000 per server.

1987 - 1993 Senior Software Engineer, Interactive voice response programming specialist.

▪ Designed and developed client/server applications accessed via touch-tone telephone user interface and speech recognition vocabularies.

1986 - 1987 PEARL SYSTEMS COMPANY. Malvern, PA.

Senior Programmer/Analyst, Software Development Department.

▪ Specializing in shared network databases, encryption algorithms, relational database development and file locking techniques for medical clinics.

1984 - 1986 MEDICAL COLLEGE OF PENNSYLVANIA. Philadelphia, PA.

Project Leader & DBA, Department of Psychiatry. Easter Pennsylvania Psychiatric Institute

▪ Monitored patients, compiled databases and ran statistical analysis for research studies for the National Institute of Mental Heath.

1982 - 1987 UNITED STATES ARMY RESERVE. Coatesville VA Hospital, PA

Sergeant, Behavioral Science Department. Non-Commissioned Officer In-Charge for patients with post-traumatic stress disorder.

EDUCATION

UNIVERSITY OF CALIFORNIA, Berkeley, CA.

SAN FRANCISCO STATE UNIVERSITY, San Francisco, CA.

1994 - 2007 Continuing Education, Telecommunications, Open Source, Unix System Administration

DREXEL UNIVERSITY, Philadelphia, PA.

1984 - 1985 Computer Science (Graduate Level)

URSINUS COLLEGE, Collegeville, PA.

1977 - 1981 Bachelor of Science, General science major, minor in Psychology

1985 - 1986 Computer And Business Management, Post-Baccalaureate Program

References available upon request